Frequently Asked Questions
What is The Good Words Marketplace?
We like to think of ourselves as a quick but thoughtful gifting solution for people on the go. Time is money and these days there never seems to be enough time to get it all done. Sure, you want to spend hours shopping for the perfect gift and then getting it wrapped up beautifully, but so few have the time. Since 2017, we have been finding joy in creating carefully curated gift and subscription boxes that send just the right words at just the right time to doorsteps across the US.
Do You Offer Subscriptions?
Yes, we offer a seasonal subscription gift crate called Give Joy Crate. In each box, you will receive 6-8 of our favorite boutique finds for your home and life. These products will all be packaged or adorned with words that speak life and JOY into your home. Give Joy contributors will vary from well-known to small boutique brands who strive to speak JOY and inspiration into women’s homes and lives. From time to time we will create exclusive products for our members that we create ourselves. Our aim with each box is to curate a selection of products that are inspiring, and uplifting — and encourages you to be your best self and give JOY away daily!
What type of one-time gift crates can I order year round?
We have a great selection of gift crates available year round. These make great gifts for birthdays, holidays or just because.
Can I return an item if I do not like it? ?
The Good Words Marketplace purchases are nonrefundable. Any returns made to us will not be eligible for a refund.
If you have received a damaged product in your box, or if your box is missing a product, please email us at email@example.com within two (2) weeks of delivery, and we will assist you with getting the item replaced.
If your box is missing, we must be notified via email within two (2) weeks of receiving your tracking information. If Give Joy Crate is not notified within that time frame, we can no longer be held accountable for the missing items and will not be able to offer a replacement or refund. All refunds are granted at the sole discretion of Give Joy Crate.
Do you do custom gift curations?
Yes, we do offer custom and corporate gift curations. Need to place a large order for your organization or ministry? We can help create a custom curated gift crate if you’d like to work with us to create something special that is themed for an event or season. Contact our sales team at firstname.lastname@example.org and let us know how we can help.
Do you ship internationally?
We are currently only shipping to locations in the United States.